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Have a question about wine? Need help with the app? Or just want to share your latest discovery? We'd love to hear from you.
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Office Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
* Response times may vary during peak hours
Frequently Asked Questions
How do I get started with Vinozo? ▼
Simply download the app from the App Store or Google Play, create your account, and start scanning wine labels or searching for wines. Our onboarding process will guide you through setting up your taste preferences.
Is there a free version available? ▼
Yes! Vinozo offers a free version with basic wine tracking and rating features. You can upgrade to Premium for advanced AI recommendations, unlimited storage, and detailed analytics.
How accurate are the wine recommendations? ▼
Our AI learns from your ratings and preferences, typically achieving 85%+ accuracy after you've rated 10-15 wines. The more you use Vinozo, the better it understands your unique taste.
Can I export my wine collection data? ▼
Premium users can export their entire wine collection as CSV or PDF files. This includes all ratings, tasting notes, and purchase information.
Do you sell user data? ▼
Never. We take your privacy seriously and do not sell or share your personal information or wine preferences with third parties. Read our privacy policy for full details.
Still have questions?
Our support team is here to help you get the most out of Vinozo.